At menang46, your privacy matters. This Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information.
Last Updated: June 2026Your Privacy at menang46: This Privacy Policy ("Policy") describes how menang46 ("the Company", "we", "us", "our") collects, processes, stores, shares, and protects the personal data of members, visitors, and users ("you", "your") of the menang46 website and associated platforms. By registering an account or using the menang46 Services, you acknowledge that you have read and understood this Policy. This Policy should be read alongside the menang46 Terms & Conditions.
1.1 menang46 is committed to protecting the privacy and security of the personal data of all individuals who interact with our platform. We recognise that the trust our members — from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and across Malaysia — place in us extends beyond the gaming experience itself, and encompasses how responsibly we handle the personal information they provide to access our Services.
1.2 This Policy sets out in plain language the categories of personal data we collect, the purposes for which that data is processed, the parties with whom it may be shared, the safeguards we have in place to protect it, and the rights available to you in relation to your personal data.
1.3 menang46 processes personal data in accordance with applicable data protection legislation and the requirements of the international gaming authority licensing framework under which it operates. Where applicable, this includes compliance with Malaysian data protection principles under the Personal Data Protection Act 2010 (PDPA).
2.1 menang46 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number | Account registration, KYC compliance, age verification |
| Contact Data | Email address, mobile number, residential address | Account communications, support, withdrawal processing |
| Financial Data | Payment method details, transaction history, deposit/withdrawal records | Payment processing, AML/fraud compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service optimisation |
| Usage Data | Betting history, gaming activity, login history, feature interactions | Service provision, responsible gaming monitoring, analytics |
| Communications Data | Support chat transcripts, email correspondence | Support resolution, quality assurance, compliance records |
2.2 menang46 does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless required by specific regulatory obligations — for example, where responsible gaming interventions make collection of certain health-related disclosures necessary.
3.1 Directly from you — when you register a menang46 account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion.
3.2 Automatically — when you access the menang46 platform, our systems automatically collect certain technical and usage data, including your IP address, device identifiers, browser type, pages visited, and in-session activity logs. This collection is facilitated by cookies and similar tracking technologies, as described in Section 9.
3.3 From third parties — in limited circumstances, menang46 may receive personal data from third parties including payment processors (for transaction verification), identity verification service providers (for KYC/AML compliance), and fraud prevention agencies. Data received from third parties is handled in accordance with this Policy.
4.1 menang46 uses your personal data for the following purposes:
5.1 menang46 processes your personal data on the following legal bases:
6.1 menang46 does not sell your personal data to third parties. We do not share your personal information with unaffiliated third parties for their own marketing purposes without your explicit consent.
6.2 menang46 may share your personal data with the following categories of third parties in the limited circumstances described:
6.3 All third-party service providers engaged by menang46 are contractually required to process personal data only for the specified purposes and to maintain appropriate security standards consistent with those described in this Policy.
7.1 menang46 retains your personal data for as long as your account is active and for a period thereafter as required by applicable regulatory, legal, and compliance obligations. Specifically:
7.2 Where personal data is no longer required for any legitimate purpose, menang46 will securely delete or anonymise it in accordance with our data disposal procedures.
8.1 menang46 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
8.2 While menang46 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your menang46 account credentials. If you believe your account has been compromised, contact menang46 support immediately.
9.1 menang46 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on its platform. Cookies are small text files placed on your device that allow us to recognise your browser and remember certain information about your session.
9.3 You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the menang46 platform.
10.1 Subject to applicable law and any overriding legal obligations on menang46, you have the following rights in relation to your personal data:
10.2 To exercise any of the above rights, please contact the menang46 Data Protection team via Live Chat or at the email address set out in Section 13. menang46 will respond to verified requests within thirty (30) days. We may need to verify your identity before processing your request.
11.1 The menang46 platform is strictly intended for users who are 21 years of age or older. menang46 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
11.2 If you are a parent or guardian and believe that a minor has registered a menang46 account or provided personal data to us, please contact our support team immediately at the contact details provided in Section 13.
12.1 menang46 reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be posted on this page with an updated "Last Updated" date. Where changes are material, menang46 will endeavour to notify registered members via the platform or by email.
12.2 Your continued use of the menang46 platform following the posting of a revised Privacy Policy constitutes your acceptance of that revision. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by menang46, please contact us through the following channels:
13.2 menang46 is committed to resolving data-related enquiries promptly and fairly. If you are not satisfied with our response to a data-related complaint, you may have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Six core commitments that define how menang46 handles the personal data of Malaysian members.
Every page and transaction on menang46 is protected by SSL/TLS encryption — the same standard used by Malaysian banks. Your data is never transmitted in plain text.
menang46 does not sell your personal data to any third party. Your information is used exclusively to operate our platform, comply with regulations, and serve you better.
We collect only what is necessary for account management, payment processing, and regulatory compliance. No superfluous data collection. No data held beyond required retention periods.
menang46 staff access to member personal data is strictly controlled on a need-to-know basis. All access is logged and audited as part of our internal compliance programme.
Our data handling practices are aligned with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
Access, rectify, delete, or port your menang46 data. Withdraw marketing consent. Object to processing. All rights requests are handled within 30 days by our support team.
Questions about your menang46 account data or this Privacy Policy? Our support team is available around the clock to assist you with any data-related enquiry.
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